How do I remove credit card details from my account?
To remove a credit card from your account, please contact our support team by emailing your request to support@bidnet.com, prior to your renewal date. For security reasons, please provide the last four digits of the credit card listed on file and the cardholder’s name.
How do I update the credit card on file?
To update the credit card information on your account:
Log in to your account as an Admin
Click the person icon in the upper-right
Select Finance
Click on View Billing Details
Select Payment Methods
Key in the new credit card details and Add
An email confirming that the credit card was updated successfully will be sent to the main contact on the account.
Exit the Finance section to return to the homepage.
Where can I find the credit card listed on file?
The credit card information associated with your account can be found by clicking on the person icon in the upper-right corner, and selecting Finance from the menu. Look for the section labeled “Payment Method”.
What payment options do you offer?
At this time, credit card (Visa, MC, Amex) is the only accepted form of payment.
Why was my payment declined?
If your payment did not process after multiple attempts, please contact you bank to authorize the transaction.
Comments
0 comments
Please sign in to leave a comment.