BidNet Direct - Usernames (post-login)

How to verify your username?

To verify your username:

1. Click the person icon in the upper-right.

2. Select My Profile.

3. Your username will be displayed on the left, under “Account Information”.

What if I’ve forgotten my username?

Your username should be your case-sensitive email address.

Can I change my username?

To change your username:

1. Click the person icon in the upper-right.

2. Select My Profile.

3. Click Change my username on the left, under “Account Information”.

4. Enter a unique, all lower-case, email address.

5. A 6-digit verification code will be emailed to the email address listed under “Personal Information”.

Why does it say my email is not available as a username?

A username must be a unique, all lower-case, email address. If the system states that your desired username is unavailable or already in use, please contact support at [e-mail] to see if it can be released.

Can I use the same username twice?

Each username must be a unique email address.

Can I log in on multiple devices?

If you login to your account on multiple devices with the same credentials, the account can lock. We recommend that each contact use their own, unique username and password for security purposes.